For clinics & medical practices

The waiting room is a WhatsApp thread now.

Booking, intake forms, consent, payment, post-visit check-in — all on the channel patients already use. Regulator-aware templates, audit logs and PII rails built in. Built with practice managers, reviewed by clinical leads.

A
Atelier Skin Clinic
online
−71%
No-show rate
+38%
Post-visit follow-up completion
100%
Consent captured pre-visit
Audit
Templates & per-message log
Use cases

What Clinics teams actually ship in week one.

Booking & triage

AI agent qualifies the enquiry (insurance, urgency, language), books the right doctor for the right complaint, takes the deposit if required.

Paperless intake

Send the consent and intake form before the visit. Patient signs in WhatsApp, the file is stamped, the receptionist sees a green tick on arrival.

Prescription & care reminders

Medication reminders, follow-up scans, drainage instructions — sent at the right interval, marked when read, escalated when missed.

Post-visit check-in

“How is the swelling today?” — automatic on day 1, 3, 7. Flagged to the doctor if the patient reports something concerning.

Recall & re-treatment

Six-month dental cleaning, six-week botox top-up, annual derm review — automatic recall with the next available slot pre-selected.

Compliance, by default

Per-message audit log, PII region-pinning available, GDPR-style export and delete. We never store medical content outside your tenant.

Customer story · Atelier Skin Clinic

Patients fill the intake form before they walk in. Reception got 90 minutes a day back, our no-show rate dropped to single digits, and post-care follow-up went from sporadic to systematic.

Dr. Hala Khoury
Medical Director · Atelier Skin Clinic
−71% no-shows · +38% follow-up
FAQ

Clinics on WhatsApp — common questions.

Is WhatsApp compliant for a medical clinic?+
Remarketly is built for clinics with regulator-aware templates, a per-message audit log, optional PII region-pinning, and GDPR-style export and delete; medical content is never stored outside your tenant. Confirm specifics against your local regulator.
Can patients complete intake and consent before the visit?+
How does it reduce clinic no-shows?+
Can it send prescription and post-visit care reminders?+
Does it handle recalls and re-treatment?+

Built for clinics. Loved by owners.

Book a 20-minute walkthrough. We'll set up your workspace, import your data, and have you live the same day.